+- Snakeoil Forums (https://forums.snakeoil-os.net)
+-- Forum: Snakeoil Topics (https://forums.snakeoil-os.net/Forum-Snakeoil-Topics)
+--- Forum: Support & Troubleshooting (https://forums.snakeoil-os.net/Forum-Support-Troubleshooting)
+--- Thread: [SOLVED] We're Sorry; the installer crashed (/Thread-SOLVED-We-re-Sorry-the-installer-crashed)
We're Sorry; the installer crashed - agent_kith - 05-Apr-2016
During installation, if you see this following message in the partitioning tab:
Quote:We’re sorry; the installer crashed. After you close this window, we’ll allow you to file a bug report using the integrated bug reporting tool. This wil gather information about your system and your installation process. The details will be sent to our bug tracker and a developer will attend to the problem as soon as possible.
Traceback (most recent call last):
File “/usr/lib/ubiquity/plugins/ubi-partman.py", line 1284, in on_partition_list_new_activate
self.partman_dialog(devpart,partion)
File “/usr/lib/ubiquity/ubiquity/plugin.py", line 48, in wrapper
return target(self, *args, **kwargs)
File “/usr/lib/ubiquity/plugins/ubi-partman.py", line 956, in partman_dialog
if create and partition[’parted’][’type’] == ‘pri/log’:
TypeError: ‘NoneType’ object is not subscriptable
Ubiquity will throw the error when it cannot find any medium to install the operating system to.
This usually means your BIOS is not configured correctly. Snakeoil requires your storage devices to be recognised as SCSI devices, to do this you need to get into the BIOS and use AHCI mode. Refer to the manual for details: Linky
Please post below if this solution don't work for you.